PRIVACY POLICY
Effective Date: January 16, 2026
Juno Auditor ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our credit card audit service and website (the "Service").
1. Information We Collect
1.1 Information You Provide
We collect information that you voluntarily provide to us, including:
- Account Information: Name, email address, password, and payment information
- Financial Data: Credit card transaction data accessed through Plaid (read-only access)
- Communication Data: Messages, support requests, and feedback you send to us
- Profile Information: Preferences, settings, and audit history
1.2 Cookies and Tracking Technologies
We use the following cookies:
Essential Cookies (Required):
- Authentication tokens (keep you logged in)
- Session management
- Security features
Analytics Cookies (Optional):
- Google Analytics (anonymized IP)
- Page views and user flow analysis
You can control cookies through your browser settings. Note that disabling essential cookies may prevent you from using certain features.
1.3 Automatically Collected Information
When you use our Service, we automatically collect:
- Usage Data: Pages visited, features used, time spent, and click patterns
- Device Information: IP address, browser type, device type, operating system
1.4 Financial Data via Plaid
When you connect your accounts through Plaid, we receive:
- Transaction history (read-only)
- Account balances and metadata
- Card information (for audit purposes only)
Important: We never store your banking credentials. Plaid handles authentication directly, and we only receive read-only transaction data.
2. How We Use Your Information
We use the collected information for the following purposes:
- Service Delivery: To provide credit card audit reports, breakage analysis, and recommendations
- Account Management: To create and manage your account, process payments, and provide customer support
- Service Improvement: To analyze usage patterns, improve our algorithms, and enhance user experience
- Communication: To send you service updates, alerts, and respond to your inquiries
- Legal Compliance: To comply with legal obligations and protect our rights
2.6 Anonymized Research and Insights (Optional)
With your explicit consent, we may use anonymized, aggregated transaction data for:
- Industry research and trend analysis
- Educational blog content and public reports
- Product improvement and algorithm training
Our Anonymization Standards:
- Data is aggregated across minimum 100 users
- All personally identifiable information is removed
- Numbers are rounded to prevent re-identification
- Geographic data is generalized
- Published statistics have a 60-day time lag
Important:
- This is opt-in (you must enable this in your settings)
- You can opt out at any time without affecting your audit service
- We will NEVER publish your individual transaction data
- We will NEVER sell your data to third parties
To opt out: Account Settings → Privacy → Uncheck "Allow anonymous data usage for research"
3. Data Sharing and Disclosure
3.1 Service Providers
We share information with trusted third-party service providers who assist us in operating our Service:
- Plaid: For secure financial data access (see Plaid's Privacy Policy)
- Stripe: For payment processing (see Stripe's Privacy Policy)
- Supabase: For secure cloud database hosting and user authentication
- Hosting Providers: For cloud infrastructure and data storage
3.2 Legal Requirements
We may disclose your information if required by law or in response to valid legal requests, including:
- Court orders, subpoenas, or legal processes
- Government investigations
- Protection of rights, property, or safety
3.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
3.4 No Sale of Data
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Data Security
We implement industry-standard security measures to protect your information:
- Encryption: Data is encrypted in transit (TLS/SSL) and at rest
- Access Controls: Limited access to personal data on a need-to-know basis
- Secure Infrastructure: Hosted on secure, compliant cloud platforms
- Read-Only Access: Financial data access is read-only through Plaid's secure API
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
5. Your Rights and Choices
5.1 Access and Correction
You can access and update your account information at any time through your dashboard settings.
5.2 Data Deletion
You may request deletion of your account and associated data by contacting us at privacy@junoauditor.com. We will delete your data within 30 days, subject to legal retention requirements.
5.3 Disconnect Financial Accounts
You can disconnect your Plaid connection at any time through your account settings. This will stop new data collection but may not delete historical audit data.
5.4 Cookies and Tracking
You can control cookies through your browser settings. For more details about the cookies we use, see section 1.2 above. Note that disabling essential cookies may prevent you from using certain features.
5.5 California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of the sale of personal information (we do not sell data)
- Right to non-discrimination for exercising your privacy rights
5.6 EU/UK Privacy Rights (GDPR)
If you are located in the European Union or United Kingdom, you have additional rights:
- Right to access your personal data
- Right to rectification (correct inaccurate data)
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
To exercise these rights, contact privacy@junoauditor.com
6. Data Retention
We retain different types of data for specific periods:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account information | Until account deletion | Service delivery |
| Transaction data | 12 months | Historical analysis |
| Audit reports | Until account deletion | Access to reports |
| Plaid access tokens | Until disconnected | Quarterly syncing |
| Payment records | 7 years | Legal requirement |
When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes (such as payment records).
7. Children's Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our Service, you consent to the transfer of your information to these countries.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by:
- Posting the new Privacy Policy on this page
- Updating the "Effective Date" at the top
- Sending an email notification (for significant changes)
Your continued use of the Service after changes become effective constitutes acceptance of the updated Privacy Policy.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
JUNO Auditor
Email: privacy@junoauditor.com
Note: This Privacy Policy should be reviewed by a qualified attorney before going live. Legal requirements vary by jurisdiction. This is not legal advice.